Privacy Policy for Protocol Logistics

Last Updated: 01/01/2025

At Protocol Logistics (hereinafter referred to as “we,” “us,” or “our”), accessible from www.protocolvnls.com, we are committed to protecting your personal data and ensuring its confidentiality. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information about you:

• Personal Information: Such as your name, email address, phone number, and any other information you voluntarily provide when filling out forms on our website or communicating with us.
• Usage Data: Information on how you access and use our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
• Cookies and Tracking Technologies: Data collected via cookies, beacons, tags, scripts, or similar technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services.
• To respond to your inquiries, requests, or customer service needs.
• To personalize your experience on our website.
• To improve our website, products, and services through data analysis and research.
• To send you marketing communications, newsletters, and other information about our services (if you have opted in).
• To detect, prevent, and address technical issues, fraud, and abuse.
• To comply with applicable laws, regulations, or legal obligations.

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data, which may include a unique identifier. They are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal data to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who help us operate our website, conduct our business, or provide services to you.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as permitted by law and/or contract.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Data Protection Rights

Depending on where you reside, you may have certain rights regarding your personal data, including:

• The right to access, update, or delete the information we have on you.
• The right to rectification if your information is inaccurate or incomplete.
• The right to object to our processing of your personal data.
• The right to request that we restrict the processing of your personal data.
• The right to data portability for the information you provide to us.
• The right to withdraw consent at any time where we rely on your consent to process your personal data.

To exercise these rights, please contact us using the contact information provided below.

7. Security of Your Information

We prioritize the security of your personal data and have implemented appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee its absolute security.

8. Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from individuals under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers promptly.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by them.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact us at:

Protocol Logistics
Albany, NY, 12205
United States of America
Email: [joe@protocolvnls.com]

Thank you for trusting Protocol Logistics with your personal data. We value your privacy and will do our best to protect it.